Tech Support

Support Plans


Support Plans



Our Live Experts will securely connect with your computer online, thoroughly analyze your system and software, remove or fix any issues, and optimize your computer for faster and more reliable performance. Choose from a single fix solution to a multi-computer plan with up to 2 years’ service warranty. TLC is a single-point solution for any PC, laptop, tablet, printer, router or software issue.

Every TLC Plan includes the following support
System Health Check and Diagnostics
System Tune Up
Software Updates
Malware removal (virus, spyware, and phishing, etc)
System Set Up and Installation assistance
Network Protection

What We Support
Anti-Malware (Virus or Spyware protection).
Education on different Microsoft/other daily usable applications
Diagnose and resolve Windows errors
Install / re-install applications, drivers and other programs
Optimization of PC to increase speed and performance
Troubleshoot internet issues
Scan & remove viruses, spyware & other malicious programs
Setup internet connection/firewall/security software/WiFi router
Setup of old/new desktop
Help with software/hardware usage
Support for legacy hardware devices like floppy drives/old printers etc.
Assistance in upgrading from legacy OS to a newer/latest OS version
Configuring security software
Parental control and identity theft setup
Support for configuring Windows Defender and other security software
Re-installation of OS
Upgrade to a different version of Windows
Repair “Blue Screen” error messages
Repair .dll or other startup messages related to Windows
Setup of new device: digital camera, MP3, printer, smart phone, tablet and more
Setup /configuration of various third party Email clients.
Email Setup on handheld devices
Troubleshooting network related issues like sharing, configuration, forwarding etc
Support for various printer errors
Support for transferring data from camera to PC or vice-versa